Privacy Policy

EX-Site TN (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at exsitetn.com, communicate with us via SMS text message, subscribe to our email communications, or use any of our services.

1. Information We Collect

Information You Provide Directly

• •Contact information: name, phone number, email address, and business name when you reach out to us, request a consultation, or submit a form on our website.
• •SMS consent information: your phone number and opt-in consent when you agree to receive text messages from us.
• •Email subscription information: your email address when you subscribe to our newsletter or email communications.
• •Business information: details about your business, including your Google Business Profile data, website URL, service areas, and other publicly available business information.

Information Collected Automatically

• •Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, and interaction data collected through cookies and similar technologies.
• •Analytics data: we use Google Analytics to understand how visitors interact with our website. This data is aggregated and does not personally identify you.

2. How We Use Your Information

We use the information we collect for the following purposes:

• •To provide, maintain, and improve our services
• •To communicate with you about our services, including via SMS and email
• •To send you performance reports and business insights you have requested
• •To send marketing communications that you have opted in to receive
• •To schedule and confirm appointments and consultations
• •To analyze and improve website performance and user experience
• •To comply with legal obligations

4. Email Communications

When you provide your email address and opt in to our email newsletter or communications, you agree to receive periodic emails from EX-Site TN. These emails may include:

• •Business performance insights and industry trends
• •Service announcements and updates
• •Educational content about digital revenue optimization
• •Promotional offers related to our services

You can unsubscribe from email communications at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us at hello@exsitetn.com.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. Specifically, we do not share, sell, or distribute any SMS/text messaging opt-in data or consent with any third parties, affiliates, or marketing partners. We may share other information in the following limited circumstances:

• •Service providers: we work with trusted third-party service providers (such as Twilio for SMS delivery, Google for analytics, and cloud hosting providers) that assist us in operating our business. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• •Legal compliance: we may disclose your information if required to do so by law, regulation, legal process, or governmental request.
• •Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• •The right to access the personal information we hold about you
• •The right to request correction of inaccurate information
• •The right to request deletion of your personal information
• •The right to opt out of SMS and email communications at any time

To exercise any of these rights, please contact us using the information below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.